FAQS

From finding the right vehicle to financing, trade-ins, test drives, and ownership, we've answered the questions our customers ask most.

General

What types of vehicles do you offer?

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Our collection includes new and pre-owned vehicles across luxury, performance, SUV, sedan, electric, and everyday categories from leading automotive brands.

Are your pre-owned vehicles inspected?

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Yes. Every pre-owned vehicle goes through a multi-point inspection before it's listed, covering mechanical condition, safety systems, and overall presentation.

Can I schedule a test drive?

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Absolutely. You can book a test drive directly from any vehicle's listing page, or contact our sales team to arrange a time that works for you.

Do you offer vehicle financing?

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Yes, we work with financing partners to offer flexible plans. You can apply for pre-approval online or speak with our team for guidance.

Can I trade in my current vehicle?

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Yes. Bring your vehicle in for an evaluation, and we'll provide a trade-in offer that can be applied toward your next purchase.

Do you deliver vehicles?

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Yes, we offer delivery for customers who aren't able to visit in person. Delivery availability and timing depend on your location.

Vehicle Quality

Are your  vehicles inspected?

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Every vehicle in our collection, new and pre-owned, is thoroughly inspected to confirm it meets our quality and safety standards before it's listed.

Can I see the vehicle history?

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Yes. A detailed vehicle history report is available for every pre-owned vehicle, covering ownership, accidents, and service records.

Can I arrange an independent inspection?

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Of course. We welcome independent, third-party inspections and are happy to coordinate a time for your mechanic to take a look.

Can I trade in my current vehicle?

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Yes. Bring your vehicle in for an evaluation, and we'll provide a trade-in offer that can be applied toward your next purchase.

Do the vehicles come with a warranty?

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Most of our vehicles include a limited warranty, with extended coverage options available. Warranty terms vary by vehicle, so check the listing or ask our team for specifics.

Test Drives

How do I book a test drive?

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You can book directly from the vehicle's page on our website, or contact us by phone or email and we'll set up a time that works for you.

What do I need to bring for a test drive?

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Just a valid driver's license and proof of insurance. Our team will walk you through the rest when you arrive.

How long is a test drive?

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A standard test drive typically runs 20–30 minutes, giving you enough time to get a real feel for the vehicle. Longer drives can be arranged on request.

Can I test drive more than one vehicle?

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Yes, you're welcome to test drive multiple vehicles in the same visit so you can compare them before deciding.

Financing

Does Draven offer financing?

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Yes, we partner with several lenders to offer financing options for both new and pre-owned vehicles.

Can I get pre-approved?

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Yes. You can start the pre-approval process online in a few minutes, which gives you a clear budget before you start browsing.

Does financing guarantee approval?

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No, financing approval depends on your lender's criteria, including credit history and income. Pre-approval gives you a strong estimate, but final approval is confirmed by the lender.

Can I finance a pre-owned vehicle?

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Yes, financing is available for most pre-owned vehicles in our collection, subject to the vehicle's age and condition.

Services &
Maintenance

Do you provide vehicle servicing?

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Yes, our service department handles everything from routine maintenance to diagnostics and repairs, whether or not you purchased your vehicle from us.

Can I service a vehicle I didn't purchase from Draven?

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Yes, our service team works on vehicles regardless of where they were purchased.

How often should I service my vehicle?

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We generally recommend a service every 10,000–15,000 km or once a year, whichever comes first, though this can vary by vehicle. Check your owner's manual or ask our service team for specifics.

Do you provide genuine parts?

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Yes, we source genuine and manufacturer-approved parts for every repair whenever possible.

Do you offer detailing?

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Yes, we offer interior, exterior, and complete detailing packages to keep your vehicle looking its best.

Your Next Drive Is Waiting.

Explore our latest arrivals, compare your favorites, and book a test drive when you're ready.
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